Mags Cleaning can remove any spot that is not a permanent stain. There are of course certain instances or types of soiling that are permanent and thus will be harder to remove. We have compiled a list of common stains below, and the chance we have of removing them. Note; the percentage is the chance we have of removing the stain, NOT the percentage of the stain that we will remove. For further information about carpet, upholstery and curtain cleaning in Bath, Bristol or Chippenham call Mags Cleaning directly.
Red Dye (5%) - (crayon, make-up, red drinks, cat/ dog food vomit, - Red dye is almost impossible to remove unless conditions are exactly right. If the carpet is new, the chances are better. In many cases the only way to remove red dye is with a heat transfer process in which we apply a product to the spot, lay a wet cloth over it and apply an iron to cause the spot to transfer into the white towel. The spot is then rinsed thoroughly. This is a last resort procedure and may remove some of the carpet colour as well. If you insist we try this method, you will be informed that we are not responsible for the colour loss to the carpet. Very low chance of red dye removal in most cases.
Lipstick (50%) - Chances are good that we will be able to remove it with solvents. However, some lipstick may be in the red dye category, which gives it a slim chance of removal.
Furniture Stain (1%) - Almost impossible. We can try "heat transfer", however in most cases the dyes are so aggressive that removal proves almost impossible.
Tea & Coffee (70%) - Tannin spots sometimes cause a permanent stain, but we usually have fair success. However, many times when spilled it is very hot which makes it more difficult.
Ketchup (50%) - Ketchup can go either way. Sometimes it comes out easily, other times it enters into the red dye category.
Mustard (15%) - Can be very difficult at times. Not always impossible, but many times it is impossible.
Paint (Oil based) (20%) - Although we have removed a lot of oil based paint, there has been many times we have not. Case by case basis, no guarantee.
Paint (Latex Emulsion) (20%) - Hardened latex emulsion can be impossible and coloured latex emulsion can permanently stain carpet.
Crayon (50%) - We carry excellent solvents, but can go either way.
What about reoccurring spots?
If a spot returned a day or so after cleaning: it may have been oily or sticky and was not completely removed or wicked back due to the nature of the spot, or possibly it's not a spot but a permanent stain.
Yellowing (50%) - Removal can be as simple as neutralizing the spot, or area by spraying an acidic solution on it, or it can be impossible to remove. There are many unknown causes for yellowing. It is so common we have several different products just for yellowing.
Filtration Soiling - (black lines around skirting boards) (25%) - We can usually get some of the filtration soiling out, but it almost never comes all the way out. Filtration soiling occurs when carpet "filters" soil going through cracks and crevices. The particles are so fine, and go all the way down the sides of the yarn and through the backing which makes it almost impossible to remove.
Urine (50%) - When urine is fresh and has not been cleaned by an alkaline spotter, the chances are good. If the urine has been there a long time, the chances are slim. However, urine will continue to deteriorate the carpet, so it is extremely important to remove the urine deposits even if the spot does not come out. Every week we find urine spots and every week we find urine spots that will not come out, so it's unpredictable. We have a 4-step urine treatment procedure: first, we apply urine pre-treatment that helps to break down the urine and neutralize it. The spot is then thoroughly extracted. If the spot is still there, we use other spotters to attempt removal. The final step, whether the spot comes out or not, is to spray an enzyme/sanitiser on it that will continue to break it down and help with the odour if any.
Urine Odour - We have two odour treatment processes in addition to our urine spotting.
Vomit (50%) - Same as urine. (If red dye is present in dog or cat food, see red dye removal).
Blood (75%) - If blood has not been cleaned, if hot water or alkaline cleaning products have not been used, chances are good, but no guarantee.
Rust (85%) - Chances for rust removal are excellent, however, no guarantees.
Coke (95%) -Usually not a problem.
My carpet has bleached or faded spots, can you correct that?
Unfortunately fading or bleach is permanent and cannot be corrected.
Berber Loop - Absolutely. In the UK Berber is popularly a reference to any loop pile weave, that contains polypropylene, nylon, wool or a blend. Berber Loop requires a more thorough cleaning than other carpets because the "flushing" action needs to take place to get under, around and through the loops.
Sisal, Seagrass, Grass, Jute - We do not currently clean these fibres as our water extraction cleaning systems are not ideally suited to cleaning them. They can be cleaned with can dry powder cleaning process. However the results are not stunning. Spot cleaning and extraction can cause discoloration and water rings on sisal.
Cotton - Yes, we have special Cotton cleaners or we can dry clean it. . Case by case.
Silk - Yes, we dry clean it.
Rayon - Yes, we dry clean it.
No guarantee can be made on removing indentions from furniture. In addition to the pile of the carpet being crushed, the backing of the carpet is indented. Heat, moisture, and hand grooming with our equipment may help, but it will take time to release back to normal, if at all. Severe cases may be permanently indented.
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